CA FTB Website Accessibility Certification July 1, 2023 | Info & Details

CA FTB Website Accessibility Certification July 1, 2023 | Info & Details

Are you navigating the complexities of California taxes? The Franchise Tax Board (FTB) is committed to providing accessible online services, ensuring all Californians can easily manage their tax obligations.

The California Franchise Tax Board's commitment to accessibility is underscored by its recent certification, a testament to its ongoing efforts to serve all Californians. This commitment ensures that the FTB's digital platforms are usable by individuals with disabilities, a crucial aspect of providing equitable access to essential government services. The date of this significant certification is July 1, 2023, marking a continued focus on inclusivity within the state's tax administration system. Contact the Accessible Technology Program for more information.

As of July 1, 2023, the website of the Franchise Tax Board is designed, developed, and maintained to be accessible. This commitment to accessibility is not merely a matter of convenience; it is a legal requirement, reflecting California's dedication to inclusivity. The FTB's website adheres to specific legal mandates, ensuring that all users, regardless of ability, can access information and services seamlessly.

This commitment to accessibility signifies compliance with:

  • California Government Code Sections 7405
  • California Government Code Sections 11135

The FTB's dedication to accessible technology is a clear indication of its commitment to serving all Californians. The agency provides a variety of online services and resources designed to make tax-related tasks more manageable for everyone. The following are some of the core services offered by the FTB.


File a Return, Make a Payment, or Check Your Refund: These are the essential functions for any taxpayer, and the FTB provides convenient online platforms for each. Whether you're filing your taxes, making a payment towards your tax liability, or checking the status of your refund, the FTB's website offers a streamlined experience.


Log in to Your MyFTB Account: "MyFTB" serves as a personalized portal for taxpayers, providing secure access to their tax information and a range of online services. This account allows individuals to manage their tax affairs efficiently.


Follow the Links to Popular Topics, Online Services: The FTB website is organized to provide easy access to information on various topics, from tax forms and publications to payment options and news. The website includes links to services such as online filing, payment, and refund inquiries.


MyFTB is an Online Portal for Individuals, Businesses, and Tax Professionals to Access Tax Account Information and Services: The MyFTB platform is a centralized hub, offering a wealth of resources for managing taxes. Whether you're an individual, a business owner, or a tax professional, the portal provides the tools and information needed to navigate the tax system. It also ensures tax information is secure, protected, and accessible to the appropriate parties.


Log in or Create an Account to Check Refunds, Pay Taxes, File Forms, and More: This allows easy access to refunds, tax payments, and tax forms.


FTB is a State Agency That Collects and Administers Taxes in California: As the state's tax administration agency, the FTB is responsible for collecting and administering taxes, including income tax, corporation tax, and various other taxes. The agency plays a vital role in funding essential public services throughout California.


It Offers Online Services Such as Filing, Paying, Checking Refunds, and Accessing Forms and Publications: This range of services helps taxpayers fulfill their obligations with greater ease and efficiency.


CalFile Lets You File Your State Tax Return Online and Get a Fast Refund: CalFile is a free service, making it easier for taxpayers to file their state tax returns. This program is provided by the Franchise Tax Board. It provides a way to get refunds faster.


It's a Free Service Provided by the Franchise Tax Board, the Agency That Administers Personal Income Tax in California: This free service helps taxpayers file taxes and receive refunds.


The Franchise Tax Board is One of the Partner Agencies of the California Tax Service Center, Which Provides Information and Services for Various Taxes and Fees: The California Tax Service Center, in partnership with the FTB, provides tax information and support to help taxpayers understand their obligations.


Find Forms, Publications, Payment Options, Rates, and News for Income Tax, Payroll Tax, Sales and Use Tax, and More: The FTB website is a centralized resource for all things tax-related. It contains forms, publications, information about payment options, and news. It serves as a comprehensive source for taxpayers.


The Board is Composed of the California State Controller, the Director of the California Department of Finance, and the Chair of the California State Board of Equalization: The board oversees the operations of the FTB. It ensures proper governance and policy decisions.


The Chief Administrative Official is the Executive Officer of the Franchise Tax Board: The executive officer is responsible for the day-to-day management of the FTB and for ensuring compliance with the board's policies and regulations.


If Your Tax Return Shows a Refund or No Amount Due, Mail Your Tax Return to the Following Address: The FTB provides clear instructions regarding where to send tax returns. This ensures proper processing and timely refunds. The mailing address will be indicated on the tax form instructions.


For More Information, You Can Reference Page 12 of the California Tax Instructions Linked to Below: Taxpayers have access to detailed guidance, offering clarifications and explanations on various tax-related topics. This guidance is easily available on the FTB website, specifically within the tax instructions.


If the LLC Does Business in California, it May Need to Register and Pay Franchise Taxes in California: This provides information for new businesses in California.


We Implemented a New Letter, FTB 3904, Request to Confirm Tax Return Filing: FTB takes proactive measures to prevent tax fraud and protect taxpayers. The FTB sends out a letter (FTB 3904) to verify the filing of the tax return.


This Letter Will Put the Potential Victim on Early Notice: The primary goal of the letter is to notify taxpayers early on, allowing them to take action if they suspect fraudulent activity.


The Letter Asks the Valid Taxpayer to Notify Us Whether or Not They Have Filed a Tax Return: The letter is part of a broader strategy to verify tax returns, reduce fraud, and protect taxpayers.


We Only Send This Notice if the Tax Return Looks Highly Suspicious: The FTB has systems to identify suspicious tax returns. The FTB uses automated systems to check for inconsistencies or potential red flags.


Some Returns May Take Additional Time to Review, Impacting Refund Processing: The FTB can review some returns. This may mean refund processing times could be impacted.


View Current California Returns and Refunds Processing Times: The FTB provides resources to help taxpayers stay informed. Check the processing times to manage expectations and avoid delays.


As Much as Wed Like to Help, TurboTax Doesn't Distribute Refunds. Only the IRS or Your State Tax Agency Do: This clarifies the role of tax preparation software and emphasizes that the FTB handles refunds.


If You Need Additional Help, Contact the California Franchise Tax Board: For taxpayers needing personalized assistance, the FTB provides several contact methods.


Yes, That Statement Means That the Taxpayer Itemized Deductions on Their Federal Tax Return: Itemizing deductions may lower your tax liability.


The Itemized Deduction for State and Local Taxes Paid is Claimed on Form 1040 Schedule A Line 5a, State and Local Income Taxes: This statement is important for taxpayers to determine if they are eligible for a refund. Taxpayers can reference federal tax forms to determine the state and local taxes that may be deducted from their tax liability.


If You Are Expecting a Refund, Mail Your Tax Return: Ensure accurate and timely refunds by following mailing instructions.


If You Owe State Taxes, Mail Your Tax Return to: The FTB provides instructions to correctly mail tax returns and payments.


File an Original Return With a Tax Liability Over $80,000: The FTB provides guidance for high-dollar tax returns. Following the specific guidance for original returns with a tax liability over $80,000, will assist with prompt and accurate processing.


Then You Can Also See If You Can Get a Waiver: Taxpayers can explore whether they are eligible to request a waiver.


Waiver Request to Submit a Request: The FTB makes resources available to help taxpayers with submitting requests.


CA Tax Board Hasn't Cashed Estimated Payment in Over a Month Agreeing With @Critter for the Future, Suggest You Call the CA Franchise Tax Board and Confirm if They Have Received the Check: Following up on payment to verify that the payment has been received and processed.


If Yes, Do Not Worry and If No, Then Cancel the Check ( Stop Payment ) at Your Bank and Then Follow Critter's Suggestion of Paying at CA Franchise Tax Board: Following up on payment helps to prevent penalties and ensure payments are processed correctly.


There is a $20.00 Fee for Each Tax Return Year You Request: Requests for prior tax returns may incur fees. The fee ensures that the FTB continues to provide resources for taxpayers.


There is No Charge for a Copy of Your Return if You're Requesting a Return for a Tax Year in Which You Were the Victim of a Designated California State Disaster or Federal Disaster: Taxpayers impacted by a disaster can receive copies of their returns without any charges.


Read Down the Column Labeled If Your Taxable Income Is: Taxpayers can consult the tax tables to calculate their tax liability.


To Find the Range That Includes Your Taxable Income From Form 540, Line 19 or Form 540NR, Line 19: Taxpayers can find their tax liability using the tax tables, based on their income.




The California Franchise Tax Board (FTB) plays a pivotal role in the financial ecosystem of the state. The FTB is responsible for the collection and administration of various taxes, including personal income tax, corporation tax, and others. This vital role ensures that essential public services are funded, supporting everything from education and healthcare to infrastructure and public safety. The FTB's commitment to efficiency and accessibility is paramount in its operations, ensuring that taxpayers can fulfill their obligations with ease and that the state's tax system functions fairly and effectively.



Category Details
Agency Name California Franchise Tax Board (FTB)
Mission To collect taxes and administer tax laws for the State of California.
Responsibilities
  • Collection of personal income tax, corporation tax, and other taxes.
  • Administration of tax laws and regulations.
  • Processing of tax returns and issuance of refunds.
  • Providing information and assistance to taxpayers.
  • Enforcing tax laws and regulations.
Key Programs
  • MyFTB (Online portal for taxpayers).
  • CalFile (Online state tax return filing).
  • Taxpayer outreach and education programs.
  • Fraud prevention and detection.
Board Composition California State Controller, Director of the California Department of Finance, Chair of the California State Board of Equalization.
Executive Officer The Chief Administrative Official
Accessibility Commitment Certified accessible website (as of July 1, 2023) compliant with California Government Code sections 7405 and 11135, ensuring accessibility for all users.
Contact Information Contact the Accessible Technology Program
Website FTB Official Website


One of the key features is the MyFTB portal, which offers a personalized and secure platform for taxpayers to manage their tax affairs. The portal facilitates various actions, from checking refund statuses and making payments to accessing important tax information and forms. This user-friendly approach is essential in streamlining the tax process and reducing the potential for errors or delays.

The FTB's commitment to preventing fraud is another crucial aspect of its operations. The agency employs robust measures to detect and deter fraudulent activities, protecting both the state's revenue and the interests of taxpayers. These measures include cross-referencing data, implementing sophisticated analytics, and collaborating with other government agencies to identify and prevent tax-related crimes. These measures also involve letters sent to taxpayers to verify returns, particularly those that may appear suspicious.

For those needing additional assistance, the FTB provides multiple avenues for taxpayers to obtain support. Taxpayers can contact the FTB directly for questions or further assistance. They can utilize the online resources available on the FTB website. With these options, the FTB ensures that taxpayers have the support and information they need to navigate the tax process.



The Franchise Tax Board (FTB) continually adapts to the evolving needs of its constituents, striving to improve its services and provide comprehensive resources. The agency's focus on online services, combined with its commitment to accessibility and fraud prevention, demonstrates its dedication to serving the people of California effectively. Whether it's through the user-friendly MyFTB portal, its proactive fraud detection measures, or its comprehensive taxpayer support, the FTB remains a steadfast partner in ensuring that California's tax system operates smoothly and equitably.

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